FAQs

PU Fashion - FAQs

Frequently Asked Questions

Orders & Payments
You can place an order directly on our website by browsing our collections, selecting your favorite items, and proceeding to checkout.
We accept major debit/credit cards, UPI, Net Banking, and Wallet payments. COD (Cash on Delivery) is also available on select orders.
Orders can only be modified or canceled before they are processed. Please contact our customer support at the earliest for any changes.
Shipping & Delivery
Orders are typically processed within 24-48 hours and delivered within 3-7 business days, depending on your location.
Currently, we ship across India. International shipping will be available soon. Stay tuned!
Once your order is dispatched, you will receive a tracking link via email/SMS to monitor its status.
Returns & Exchanges
We offer hassle-free returns within 7 days of delivery. Items must be unused, unwashed, and in original packaging with tags intact.
You can request a return or exchange through our website under the โ€˜My Ordersโ€™ section or contact our customer support team.
Refunds are processed within 5-7 business days after the return is received and inspected.
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